Terms and Conditions

Vexen Technologies (Pty) Ltd operates this website. While we endeavor to ensure the accuracy of the information provided, we do not warrant or guarantee the correctness, completeness, or reliability of the content on this website or referenced by it.

We do not guarantee that the website, its content, or the server hosting it are error-free, virus-free, or uninterrupted. Use of this website is at your own risk.

Under no circumstances will Vexen Technologies be liable for any loss or damage (including but not limited to direct, indirect, incidental, or consequential losses, or loss of profits) resulting from the use or inability to use this website, even if we were advised of the possibility of such damages.

If you are dissatisfied with the website or its contents, your sole remedy is to stop using the site.

This website may contain links to third-party websites over which we have no control. We do not endorse or make any representations regarding these sites and accept no responsibility for their content or potential risks (e.g., viruses or malware).

Use of this website and any disputes arising from it are governed by the laws of the Republic of South Africa, and subject to the exclusive jurisdiction of the South African courts.

Website Privacy Policy

This privacy policy applies to the website www.vexen.co.za, operated by Vexen Technologies (Pty) Ltd,
Unit 101, Hoheizen Park 1, Hoheizen Crescent, Hoheizen, Bellville, South Africa.

We are committed to processing personal information responsibly and in compliance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

Scope

This policy explains:

  • What personal data we collect

  • How we use, store, and protect it

  • Your rights under POPIA and applicable international laws (GDPR, where applicable)

  • Our use of cookies, website tracking, and third-party services

If you have questions, contact us:

  • Mail: Vexen Technologies (Pty) Ltd, Unit 101, Hoheizen Park 1, Hoheizen Crescent, Hoheizen, Bellville, South Africa

  • Phone: +27 (0)21 913 7819

  • Email: sales@it.vexen.co.za

Protection of Personal Information (POPIA)

We comply with POPIA and will update this policy as needed to reflect any legislative changes or operational updates.

Use of Cookies

This website may use cookies to improve user experience. You may allow or deny the use of cookies via browser settings or any cookie control system provided on first visit.

Cookies are small text files stored on your device that help us understand user behavior and improve website functionality.

Website Visitor Tracking

We use analytics software to track and understand user behavior on our website. While cookies may be used for this purpose, no personally identifiable data is collected without your consent.

Adverts and Sponsored Links

We may link to third-party websites or include advertising banners. You access external content at your own risk. Vexen Technologies does not endorse or assume responsibility for external links or their content.

Downloads & Media Files

Any files offered for download are at the user’s own risk. While we take reasonable steps to ensure their safety, users should always scan files using appropriate antivirus software. We are not responsible for downloads hosted on external websites.

Contact & Communication

By contacting us via this website, you do so at your own discretion. Personal data provided will be used only as necessary to respond to your enquiry or deliver requested services.

Email Marketing

We may operate a mailing list to inform subscribers of product updates, promotions, or company news. Subscriptions are handled with explicit consent and in compliance with POPIA. Subscribers can opt out at any time via the unsubscribe link in emails.

Emails may include tracking features to monitor engagement and delivery success. These insights help us improve communication and marketing relevance. We do not share your email or personal information with third parties for marketing purposes without your consent.

External Website Links & Third Parties

Caution is advised when clicking external links from our site. While we strive to include only trusted sources, we cannot verify or guarantee third-party content. Shortened links (e.g., bit.ly) may be used—please use discretion when clicking.

Social Media Use

We maintain official social media profiles and encourage respectful engagement. We will never request sensitive information via social media. Social sharing buttons may be embedded; use of these features is at your discretion.

Copyright Notice

All content on this website—including but not limited to text, images, graphics, code, and designs—is protected by copyright and/or other proprietary rights held by Vexen Technologies (Pty) Ltd.

You may view and print content for personal, non-commercial use only. Any other use, reproduction, or distribution requires prior written permission from Vexen Technologies.

Version 1.0 – June 2025